Utilities

PO Box 637
509 North Adams Street
Mount Pleasant, IA 52641
Collection Office: 319-385-3516

Hours of service:
7:30 am -4:00 pm, Monday thru Friday. The facility is staffed 24/7/365 to take emergency/electric outage/water leak calls at 319-385-2121.

Start or Stop Service

Start Service

Complete a Customer Sign-Up Form and return to our office along with your deposit. You must present a photo I.D. when initiating service.

Stop Service

Call our office at 319-385-3516 to stop service at your address and to provide a forwarding address for your final bill or deposit refund.

Deposit

A deposit is required to start new service. The amount of a service deposit for a particular location is equal to the highest utility bill for that location during the previous twelve months of active service. Please read our Deposit Policy for more information. Call our office at 319-385-3516 with questions.

Ways to Pay your Utility Bill

In person, over the counter

  1. Cash
  2. Personal/Business Check
  3. Debit/Credit Card
  4. Money Order
  5. Cashier’s Check

Payment Stations

  1. Drop Box In parking lot across the street from 509 N Adams St, Mt Pleasant IA (Please do not leave cash in the lock box)
  2. Gold Lock Box inside the lobby at 509 N Adams St, Mt Pleasant IA (Please do not leave cash in the lock box)

Mail

US Postal Service – Mt Pleasant Municipal Utilities, PO Box 637, Mt Pleasant IA 52641-0637

Over the Phone

Credit/Debit Card

Electronic

  1. ACH from customer’s bank account
  2. Bill Pay Service at customer’s favorite bank

Budget Billing

Pay the same amount on your bill each month based on your average utility usage for the previous twelve months. For complete details, visit our office or call 319-385-3516.

Rates

Our electric and water rates are available here. Rate Card (effective July 2023)

Water Quality

Interested in finding out more about our water quality? Please review our Water Quality Report.

Utility Interconnection Standards Policy

Interconnection Standards for Parallel Installation and Operation of Customer-Owned Renewable Electric Generating Facilities.

Service Rules Manual

Mt. Pleasant Municipal Utilities Service Rules Manual

Energy Efficiency and Rebates

We offer many energy efficiency rebates to help lower your energy usage, as well as, your utility costs. See the list below and click the links for the forms to get started.

Master Rebate List

A list of rebates available for energy efficiency upgrades in your home.

2023-2024 Master Rebate Information


AC and Heating Rebates

Application form for AC and Heating Unit energy efficiency upgrades.

2023-2024 AC & Heat Rebate Information

Online Residential Applications

Application for AC (residential)

Application for Heat rebate (residential)

Application for Geothermal (residential)

Application for Thermostats (residential)

Online Non-Residential Applications

Application for AC (non-residential)

Application for Heat rebate (non-residential)

Application for Geothermal (non-residential)

Application for Thermostats (non-residential)


Appliance Rebates

Application form for energy efficient appliance upgrades.

2023-2024 Appliances Rebate Information

Online Residential Applications

Application for Electric Appliances Rebate (residential)

Application for Electric Water Heater Rebates (residential)

Online Non-Residential Applications

Application for Electric Appliances Rebate (non-residential)

Application for Electric Water Heater Rebates (non-residential)


Insulation Rebates

Application form for energy efficient insulation upgrades.

2023-2024 Insulation Rebate Information

Online Residential Applications

Application for Attic Insulation Rebate (residential)

Online Non-Residential Applications

Application for Attic Insulation Rebate (non-residential)


Lighting Rebates

Application form for energy efficient lighting upgrades.

2023-2024 Lighting Rebate Information

Online Residential Applications

Application for LED Lighting Rebate (residential)

Online Non-Residential Applications

Application for LED Lighting Rebate (non-residential)


Energy Audits

Apply for an Energy Audit to be performed in your home to see where you can save energy and money.

2023-2024 Energy Audit Information

Online Residential Applications

Application for an Energy Audit (residential)


EV Charging Station 

Application form for an EV Charge Station installation (pre-approval required).

2023-2024 EV Charge Station Information

Online Residential Applications

Application for an EV Charging Station (residential)


Company Overview

Want to learn more about Mount Pleasant Municipal Utilities and how we serve the community of Mount Pleasant? Please take a look through our Company Overview.

Board of Trustees

Your Municipal Utilities are governed by five Mt. Pleasant citizens appointed by the Mt. Pleasant Mayor to serve alternating six year terms on the Board of Trustees.

Board of Trustees

Project Share

Project Share is a plan supported by your municipal utility, to assist households struggling to pay their wintertime energy bills. You can help by making a tax deductible contribution, where 100% of all funds received will go to helping families living in Mt. Pleasant. Click on the Project Share link to get started.

Report an outage or water leak

Call 319-385-2121 anytime day or night to report an electric outage or water leak, or if you are calling after office hours or on a weekend.