PO Box 637
509 North Adams Street
Mount Pleasant, IA 52641
Collection Office: 319-385-3516
Hours of service:
7:30 am -4:00 pm, Monday thru Friday. The facility is staffed 24/7/365 to take emergency/electric outage/water leak calls at 319-385-2121.
Start or Stop Service
Start Service
Complete a Customer Sign-Up Form and return to our office along with your deposit. You must present a photo I.D. when initiating service.
Stop Service
Call our office at 319-385-3516 to stop service at your address and to provide a forwarding address for your final bill or deposit refund.
Deposit
A deposit is required to start new service. The amount of a service deposit for a particular location is equal to the highest utility bill for that location during the previous twelve months of active service. Please read our Deposit Policy for more information. Call our office at 319-385-3516 with questions.
Ways to Pay your Utility Bill
Online
- Online Payments launching June 1, 2024.
Mt. Pleasant Municipal Utilities is partnering with Tyler Technologies, the leader in secure government technology solutions & payments to launch online payments for utility bills. Look for our new link on The City of Mt. Pleasant’s website, “Online Payments” June 1 for a quick and easy way to pay your bill. There will be a fee of 2.35% plus $1.50 per transaction added to total payment if paid via a debit/credit card. If paying via eCheck/ACH there will be a fee of $1.50 per transaction added to total payment
In person, over the counter
- Cash
- Personal/Business Check
- Debit/Credit Card
- Money Order
- Cashier’s Check
Payment Stations
- Drop Box In parking lot across the street from 509 N Adams St, Mt Pleasant IA (Please do not leave cash in the lock box)
- Gold Lock Box inside the lobby at 509 N Adams St, Mt Pleasant IA (Please do not leave cash in the lock box)
US Postal Service – Mt Pleasant Municipal Utilities, PO Box 637, Mt Pleasant IA 52641-0637
Electronic
- ACH from customer’s bank account
- Bill Pay Service at customer’s favorite bank
Budget Billing
Pay the same amount on your bill each month based on your average utility usage for the previous twelve months. For complete details, visit our office or call 319-385-3516.
Rates
Our electric and water rates are available here. Rate Card (effective July 2024)
Iowa Energizer
Check out the Iowa Energizer with all the latest updates & helpful tips! 2024 Iowa Energizer
Water Quality
Interested in finding out more about our water quality? Please review our Water Quality Report.
Utility Interconnection Standards Policy
Service Rules Manual
Mt. Pleasant Municipal Utilities Service Rules Manual
Energy Efficiency and Rebates
We offer many energy efficiency rebates to help lower your energy usage, as well as, your utility costs. See the list below and click the links for the forms to get started.
Master Rebate List
A list of rebates available for energy efficiency upgrades in your home.
2023-2024 Master Rebate Information
AC and Heating Rebates
Application form for AC and Heating Unit energy efficiency upgrades.
2023-2024 AC & Heat Rebate Information
Online Residential Applications
Application for AC (residential)
Application for Heat rebate (residential)
Application for Geothermal (residential)
Application for Thermostats (residential)
Online Non-Residential Applications
Application for AC (non-residential)
Application for Heat rebate (non-residential)
Application for Geothermal (non-residential)
Application for Thermostats (non-residential)
Appliance Rebates
Application form for energy efficient appliance upgrades.
2023-2024 Appliances Rebate Information
Online Residential Applications
Application for Electric Appliances Rebate (residential)
Application for Electric Water Heater Rebates (residential)
Online Non-Residential Applications
Application for Electric Appliances Rebate (non-residential)
Application for Electric Water Heater Rebates (non-residential)
Insulation Rebates
Application form for energy efficient insulation upgrades.
2023-2024 Insulation Rebate Information
Online Residential Applications
Application for Attic Insulation Rebate (residential)
Online Non-Residential Applications
Application for Attic Insulation Rebate (non-residential)
Lighting Rebates
Application form for energy efficient lighting upgrades.
2023-2024 Lighting Rebate Information
Online Residential Applications
Application for LED Lighting Rebate (residential)
Online Non-Residential Applications
Application for LED Lighting Rebate (non-residential)
Energy Audits
Apply for an Energy Audit to be performed in your home to see where you can save energy and money.
2023-2024 Energy Audit Information
Online Residential Applications
Application for an Energy Audit (residential)
EV Charging Station
Application form for an EV Charge Station installation (pre-approval required).
2023-2024 EV Charge Station Information
Online Residential Applications
Application for an EV Charging Station (residential)
Company Overview
Want to learn more about Mount Pleasant Municipal Utilities and how we serve the community of Mount Pleasant? Please take a look through our Company Overview.
Board of Trustees
Your Municipal Utilities are governed by five Mt. Pleasant citizens appointed by the Mt. Pleasant Mayor to serve alternating six year terms on the Board of Trustees.
Project Share
Project Share is a plan supported by your municipal utility, to assist households struggling to pay their wintertime energy bills. You can help by making a tax deductible contribution, where 100% of all funds received will go to helping families living in Mt. Pleasant. Click on the Project Share link to get started.
Report an outage or water leak
Call 319-385-2121 anytime day or night to report an electric outage or water leak, or if you are calling after office hours or on a weekend.